Frequently Asked Questions

Frequently Asked Questions

Everything you need to know before ordering your wedding candles. Can't find your answer? Get in touch and we'll be happy to help.

The Candles

Will the candles fit my candle holders?
Our taper candles measure 30cm x 2.3cm at the base. They are designed to fit holders with a 2.2cm–2.3cm diameter opening. We recommend checking your holder's diameter before ordering. If you're unsure, most standard taper candle holders will be compatible.

Are the candles really dripless?
Yes. Our candles are engineered with a white inner core that has a higher melting point than the outer coloured wax layer. This means the outer wax burns evenly and consistently without dripping, keeping your tablecloths and linens safe throughout the evening. To help maintain this, keep candles away from draughts and direct heat sources.

How long do the candles burn for?
Each candle burns for up to 10 hours, which is more than enough for a full wedding day — from ceremony through to late-night dancing. You won't need to replace them mid-reception.

What are the candles made from?
Our candles are made from 100% food-grade paraffin wax with a 100% lead-free cotton wick, ensuring a clean, soot-free burn. They are handcrafted in Europe to the highest quality standards.

Do the colours look exactly as shown online?
We work hard to ensure our product photography accurately represents each colour. However, slight variations may occur depending on your screen settings and the lighting in your venue. If you're unsure about a colour, we recommend ordering a single pack first to check it against your decor before placing a larger order.

Can I burn candles of different colours together?
Absolutely — mixing two or three complementary shades can create a beautifully layered, styled look. Popular combinations include Ivory with Natural Nude, Dusty Rose Pink with Lilac, and Burgundy Red with Moss Green.

Ordering & Quantities

How many candles do I need for my wedding?
As a general guide, we recommend 3–5 candles per round guest table and 9–15 per long banquet table. Don't forget additional areas like your top table, welcome table, ceremony space, and cake table. Use our free candle calculator to get an accurate estimate for your wedding.

How many candles come in a pack?
Each pack contains 6 taper candles, all in the same colour. Packs are priced at £15.00 each, with discounts applied automatically at checkout when you order 5 or more packs.

Do you offer bulk discounts?
Yes — ordering 5 or more packs saves you 15%, and ordering 10 or more packs saves you 20%. Discounts are applied automatically at checkout, no discount code needed.

Can I order different colours in one order?
Yes, simply add multiple packs of different colours to your basket and checkout as normal. The bundle discount applies to the total number of packs in your order, regardless of colour.

Can I return or exchange candles if the colour isn't right?
Please refer to our Refund Policy for full details. We recommend ordering a single pack first if you're unsure about a colour match, particularly for large orders.

Delivery

How long does delivery take?
We use Royal Mail Standard Tracked delivery, which typically takes 2–3 business days after dispatch. Orders placed Monday–Friday are usually dispatched the next working day. Orders placed on weekends are dispatched the following Monday.

Is delivery free?
Yes — we offer free tracked delivery on all orders over £50. For orders of £50 or less, a delivery charge of £3.85 applies at checkout.

Will I be able to track my order?
Yes. Once your order is dispatched you will receive a Royal Mail tracking link by email or SMS (make sure you provide a valid email address or mobile number at checkout).

Do you ship internationally?
Currently we ship within the UK only. We are working on expanding to international destinations — please check back or contact us if you are based outside the UK.

Looking After Your Candles

How should I store my candles before the wedding?
Store candles lying flat in a cool, dry place away from direct sunlight. Sunlight and heat can soften the wax and cause candles to bend over time, so avoid leaving them in a car or warm room for extended periods.

Any tips for getting the best burn?
Trim the wick to approximately 1cm before lighting, place candles at least 10cm apart to allow proper airflow, and keep them away from draughts. Never leave a burning candle unattended. For full guidance see our Candle Care Tips page.

Still have a question?

We're always happy to help. Contact us and we'll get back to you as soon as possible.